Your privacy matters to us. This Privacy Policy explains exactly what personal data 9ajili collects from you, why we collect it, how we use and protect it, and what rights you have over your own information — all in plain, clear English.
9ajili ("9ajili," "we," "us," or "our") is committed to protecting the privacy and personal data of every individual who accesses or uses the 9ajili platform located at 9ajili.cc (the "Platform"). This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, sharing, and protection of your personal information.
This Policy applies to all users of the 9ajili Platform, including registered players, visitors who browse without registering, and individuals who contact our customer support team. By accessing the Platform or creating a 9ajili account, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
9ajili operates in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines. We take our obligations under this law seriously and have implemented appropriate technical and organizational measures to safeguard your personal information at all times.
Plain-Language Commitment: We have written this Policy in clear, straightforward English so that every 9ajili player — whether you're based in Manila, Cebu, Davao, or anywhere else in the Philippines — can fully understand how your data is handled. If anything is unclear, please reach out to our support team via live chat.
9ajili collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include the following:
Sensitive Personal Information: Certain data we collect — such as government ID numbers and financial account references — may qualify as sensitive personal information under the Philippine Data Privacy Act. We apply heightened security controls to this category of data and process it only to the extent strictly necessary for identity verification and regulatory compliance.
9ajili collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, KYC document uploads, live chat messages, email inquiries, deposit and withdrawal requests |
| Automated collection | Cookies, web beacons, server logs, session tracking technologies that record your interactions with the Platform |
| Third-party sources | Identity verification service providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection partners, and analytics providers |
| Publicly available sources | Sanctions lists, politically exposed persons (PEP) databases, and other publicly available compliance databases used for AML screening |
We collect only the minimum amount of personal data necessary for the specific purpose for which it is collected. We do not collect personal data speculatively or for purposes that are not described in this Policy.
9ajili uses the personal data we collect for the following purposes:
To create and maintain your 9ajili account, verify your identity and age (21+ requirement), process deposits and withdrawals, provide access to games and promotions, and deliver customer support services.
To comply with our obligations under the Philippine Data Privacy Act, applicable anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and any other applicable laws or regulatory directives. This includes reporting obligations to relevant Philippine authorities where required by law.
To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other prohibited conduct. We use automated systems and manual review processes to monitor account activity for suspicious patterns.
To administer responsible gaming tools including deposit limits, session reminders, self-exclusion, and cooling-off periods. We may also use gaming activity data to identify players who may be exhibiting signs of problem gambling and to reach out proactively with support resources.
To send you transactional communications (account confirmations, deposit receipts, withdrawal notifications, security alerts) and, where you have provided consent, promotional communications about 9ajili offers, new games, and platform updates. You may withdraw your consent to marketing communications at any time by contacting our support team.
To analyze how players use the Platform, identify technical issues, improve game performance, and develop new features. Analytics data is used in aggregated or pseudonymized form wherever possible.
No Sale of Personal Data: 9ajili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your data is shared only as described in Section 6 of this Policy.
Under the Philippine Data Privacy Act of 2012, 9ajili processes your personal data on the following legal bases:
9ajili may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
Third-party companies that process personal data on our behalf and under our instructions, including:
All service providers are contractually bound to process your data only as instructed by 9ajili and to maintain appropriate security standards.
9ajili may disclose personal data to Philippine government agencies, law enforcement authorities, or regulatory bodies where required or permitted by law, including but not limited to the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and PAGCOR.
In the event of a merger, acquisition, restructuring, or sale of all or part of 9ajili's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Policy that result from it.
No Unauthorized Sharing: 9ajili will never share your personal data with unauthorized third parties, advertisers, or data brokers. Any sharing of data is strictly limited to the purposes described in this Policy and is subject to appropriate contractual and technical safeguards.
9ajili uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit a website. We use the following categories of cookies:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Essential for the Platform to function — login sessions, security tokens, load balancing | No — required for operation |
| Functional | Remember your preferences such as language settings and responsible gaming tool configurations | Yes, with reduced functionality |
| Analytics | Collect aggregated data on how players use the Platform to help us improve performance and user experience | Yes, via cookie settings |
| Security | Detect and prevent fraudulent activity, bot traffic, and unauthorized access attempts | No — required for security |
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
9ajili retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve any disputes or enforce our agreements. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.
9ajili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:
Your Role in Security: While 9ajili takes extensive measures to protect your data, you also play an important role. Use a strong, unique password for your 9ajili account, enable two-factor authentication, and never share your login credentials with anyone. If you suspect unauthorized access to your account, contact our live chat support immediately.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 9ajili. To exercise any of these rights, please contact our Data Protection Officer as described in Section 14.
You have the right to be informed about how your personal data is collected, used, and processed — which is the primary purpose of this Policy.
You have the right to request a copy of the personal data 9ajili holds about you, along with information about how it is being processed.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update most account details directly in your profile settings.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.
Response Timeframe: 9ajili will respond to all data privacy rights requests within fifteen (15) business days of receipt. In complex cases, this period may be extended by a further fifteen (15) business days, and you will be notified of the extension and the reason for it.
The 9ajili Platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to use the Platform and must not submit any personal data to us.
If 9ajili becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has submitted personal data to 9ajili, please contact our Data Protection Officer immediately using the contact details in Section 14.
9ajili's primary operations and data storage are based in the Philippines. However, some of our service providers and technology partners may process personal data in other countries. Where personal data is transferred outside the Philippines, 9ajili ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act.
Such safeguards may include contractual clauses that impose data protection obligations on the recipient, or transfers to countries that have been assessed as providing an adequate level of data protection. By using the 9ajili Platform, you acknowledge and consent to the transfer of your personal data to other countries as described in this section, subject to the safeguards described above.
9ajili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or Platform features. When material changes are made, we will notify you by:
We encourage you to review this Policy periodically to stay informed about how 9ajili protects your personal data. Your continued use of the Platform after the effective date of any updated Policy constitutes your acceptance of the changes. If you do not agree with any changes, you must stop using the Platform and may request account closure by contacting our support team.
9ajili has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact us through the following channels:
When submitting a data privacy rights request, please include your full name, registered email address, and a clear description of your request so that we can process it efficiently. We may need to verify your identity before fulfilling certain requests to protect against unauthorized access to your data.
If you are not satisfied with our response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.
Effective Date: This Privacy Policy is effective as of January 1, 2026 and supersedes all prior versions. Players who registered before this date are subject to this updated Policy upon their next login to the Platform.
Six core principles that guide how 9ajili handles your personal data every single day — not just on paper, but in practice.
We collect only the personal data that is strictly necessary for the specific purpose at hand. We do not collect data speculatively or hold onto it longer than required by law or operational need.
Security is built into the 9ajili Platform from the ground up — TLS encryption in transit, AES-256 at rest, strict access controls, and regular third-party security assessments keep your data protected.
9ajili does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Your data is yours — we are simply its custodian.
All data processing activities at 9ajili are conducted in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and the regulations of the National Privacy Commission.
Access, rectify, erase, or port your data — your rights under the Data Privacy Act are fully supported by 9ajili. Submit a request via live chat or email and we will respond within 15 business days.
We notify you promptly of any material changes to this Policy and of any data breach that may affect your rights. No surprises — just clear, honest communication from the 9ajili team.
Now that you know exactly how 9ajili protects your personal information, you can play with complete peace of mind. Join thousands of Filipino players enjoying live casino, slots, and bingo — all on a platform that takes your privacy as seriously as your gaming experience.