These Terms and Conditions govern your use of the 9ajili platform and all services offered therein. By registering an account or accessing any part of the 9ajili website, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and 9ajili ("9ajili," "we," "us," or "our") governing your access to and use of the 9ajili website located at 9ajili.cc and all associated services, games, features, and content (collectively, the "Platform").
By accessing the Platform, creating an account, making a deposit, or participating in any game or promotion offered by 9ajili, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. If you do not agree to any part of these Terms, you must immediately cease using the Platform.
These Terms apply in addition to any game-specific rules, bonus terms, privacy policy, and responsible gaming policy published on the 9ajili website. In the event of any conflict between these Terms and any game-specific or promotion-specific rules, these Terms shall prevail unless expressly stated otherwise.
Important: These Terms are written in English. In the event of any translation or interpretation dispute, the English-language version of these Terms shall be the authoritative and controlling version.
Access to and use of the 9ajili Platform is strictly restricted to individuals who meet all of the following eligibility criteria:
21+ Age Restriction: 9ajili strictly enforces the minimum age requirement of 21 years. We reserve the right to request identity verification documents at any time to confirm your age and eligibility. Any account found to belong to a person under the age of 21 will be immediately suspended, all winnings forfeited, and deposits returned in accordance with applicable law.
By registering an account on 9ajili, you represent and warrant that you meet all eligibility requirements set out above. 9ajili reserves the right to conduct identity verification checks at any time and to suspend or close accounts where eligibility cannot be confirmed.
To access the full range of services offered by 9ajili, you must register a player account. Each individual is permitted to hold only one (1) account on the 9ajili Platform. The creation of multiple accounts by a single individual is strictly prohibited and may result in the suspension or permanent closure of all associated accounts and the forfeiture of any balances therein.
When registering your 9ajili account, you agree to provide accurate, current, and complete information, including but not limited to:
You are responsible for maintaining the accuracy of your registration information at all times. If any of your details change, you must update your account profile promptly. 9ajili shall not be liable for any losses arising from your failure to maintain accurate account information.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any other person. Any activity conducted through your account will be deemed to have been carried out by you, and you will be held responsible for all such activity.
If you suspect that your account has been accessed without your authorization, you must notify 9ajili customer support immediately via live chat. 9ajili will not be liable for any losses resulting from unauthorized account access where you have failed to take reasonable steps to protect your credentials.
9ajili operates a Know Your Customer ("KYC") verification process in accordance with applicable anti-money laundering regulations. You may be required to submit one or more of the following documents before withdrawals are processed or at any other time at 9ajili's discretion:
Note: Failure to complete KYC verification within the timeframe requested by 9ajili may result in the suspension of withdrawal privileges until verification is completed. 9ajili reserves the right to withhold funds pending satisfactory completion of KYC procedures.
9ajili accepts deposits via the following payment methods available to Philippine-based players: GCash, PayMaya, BPI online banking, BDO online banking, Metrobank online banking, and other payment channels as may be made available from time to time. All deposits must be made from a payment account registered in your own name. Third-party deposits are strictly prohibited.
Minimum and maximum deposit amounts vary by payment method and are displayed at the time of deposit. 9ajili does not charge fees on deposits; however, your payment provider may apply their own transaction fees, for which 9ajili accepts no responsibility.
Withdrawal requests are processed to the same payment method used for the most recent deposit, subject to KYC verification requirements. 9ajili reserves the right to request additional verification before processing any withdrawal. Withdrawal processing times are as follows:
9ajili reserves the right to delay or withhold withdrawal processing pending completion of identity verification, fraud investigation, or compliance review. Players will be notified of any such delay via their registered email address or through the live chat support channel.
All transactions on the 9ajili Platform are conducted in Philippine Peso (PHP / ₱) unless otherwise specified. Currency conversion fees, where applicable, are the sole responsibility of the player.
Anti-Money Laundering: 9ajili is committed to preventing money laundering and the financing of illegal activities. All transactions are monitored. Any account suspected of being used for money laundering or other financial crimes will be immediately suspended and reported to the appropriate authorities in accordance with applicable Philippine law.
9ajili offers various bonuses and promotional offers to eligible players from time to time. All bonuses and promotions are subject to specific terms and conditions that will be published alongside each offer. In the event of any conflict between promotion-specific terms and these general Terms, the promotion-specific terms shall apply to that promotion only.
Wagering requirements specify the number of times a bonus amount (or bonus plus deposit amount, as stated in the specific promotion terms) must be wagered before a withdrawal can be made. Not all games contribute equally to wagering requirements. Game contribution rates will be specified in the applicable promotion terms. 9ajili reserves the right to exclude specific games from wagering requirement calculations.
Transparency Commitment: 9ajili is committed to publishing clear, plain-English bonus terms. If you have any questions about the terms of a specific promotion, please contact our 24/7 live chat support team before claiming the offer.
All games available on the 9ajili Platform are governed by individual game rules, which are accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules in addition to these Terms.
All non-live casino games on the 9ajili Platform use a certified Random Number Generator ("RNG") to determine game outcomes. The RNG is regularly tested and certified by independent third-party auditors to ensure fairness and unpredictability. 9ajili does not manipulate game outcomes in any way.
In the event of a technical malfunction, game error, or system failure that affects the outcome of a game, 9ajili reserves the right to void the affected game round and return the applicable wager to the player's account. Malfunction voids all pays and plays. 9ajili shall not be liable for any losses arising from technical malfunctions beyond the return of the affected wager.
If you experience a disconnection during a game round, the game will continue to its conclusion in accordance with the applicable game rules. Upon reconnection, the result of the game round will be displayed and your account balance updated accordingly. 9ajili is not responsible for losses resulting from player-side connectivity issues.
The following conduct is strictly prohibited on the 9ajili Platform. Engaging in any prohibited conduct may result in the immediate suspension or permanent closure of your account, forfeiture of account balances, and referral to the appropriate law enforcement or regulatory authorities:
Zero Tolerance: 9ajili operates a zero-tolerance policy toward fraud, collusion, and cheating. Any player found to have engaged in prohibited conduct will have their account permanently closed, all balances forfeited, and the matter referred to the appropriate Philippine authorities where required by law.
9ajili is committed to promoting responsible gaming and providing tools to help players maintain control over their gambling activity. We believe that gaming should be an enjoyable form of entertainment, not a source of financial or personal harm.
The following responsible gaming tools are available to all registered 9ajili players:
For more detailed information on responsible gaming tools and resources available to Philippine players, please visit our dedicated Responsible Gaming page.
21+ Only. Gambling can be addictive. If you believe you or someone you know may have a gambling problem, please seek help immediately. Support is available through PAGCOR's responsible gaming resources and other Philippine-based counseling services.
All content on the 9ajili Platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall look and feel of the Platform, is the exclusive property of 9ajili or its content suppliers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes. This license does not include the right to:
Any unauthorized use of Platform content or intellectual property will constitute a material breach of these Terms and may give rise to legal action.
To the fullest extent permitted by applicable law, 9ajili, its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:
The Platform is provided on an "as is" and "as available" basis. 9ajili makes no warranties, express or implied, regarding the Platform's availability, accuracy, reliability, or fitness for a particular purpose. 9ajili does not guarantee that the Platform will be free from errors, interruptions, or security vulnerabilities at all times.
In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not permitted, 9ajili's liability shall be limited to the maximum extent permitted by applicable law.
Maximum Liability Cap: Where liability cannot be fully excluded, 9ajili's total aggregate liability to you in connection with any claim arising from your use of the Platform shall not exceed the total amount deposited by you into your 9ajili account in the thirty (30) days immediately preceding the event giving rise to the claim.
9ajili collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
9ajili is committed to protecting your personal information and complying with applicable data protection laws, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). For full details on how 9ajili collects, uses, and protects your personal data, please review our Privacy Policy.
9ajili reserves the right to amend, update, or replace these Terms at any time at its sole discretion. When material changes are made, 9ajili will notify registered players via email to their registered address and/or by displaying a prominent notice on the Platform.
Amended Terms will take effect on the date specified in the notification, which will be no less than seven (7) days after the notification is issued, except where changes are required by law or regulation, in which case they may take effect immediately.
Your continued use of the Platform after the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure by contacting our customer support team.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with applicable laws and the regulatory framework governing online gaming in the Philippines.
In the event of any dispute between you and 9ajili, you agree to first attempt to resolve the matter informally by contacting our customer support team. 9ajili will make reasonable efforts to resolve disputes promptly and fairly. Most disputes can be resolved at this stage without the need for formal proceedings.
If a dispute cannot be resolved informally within thirty (30) days of the initial complaint being submitted to 9ajili customer support, either party may escalate the matter through the appropriate formal dispute resolution channels. 9ajili's decisions on gaming disputes, including decisions on game outcomes determined by certified RNG systems, are final and binding.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from these Terms. The remaining provisions shall continue in full force and effect.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the 9ajili support team through the following channels:
9ajili aims to respond to all written inquiries within two (2) business days. For urgent matters, live chat is the fastest way to reach our support team.
Effective Date: These Terms and Conditions are effective as of January 1, 2026 and supersede all prior versions. Players who registered before this date are bound by these updated Terms upon their next login to the Platform.
A quick-reference summary of the most important rules that govern your use of the 9ajili Platform. These highlights do not replace the full Terms above.
Each player is permitted to hold exactly one 9ajili account. Duplicate accounts will be closed and balances forfeited. If you have lost access to your account, contact support — do not create a new one.
The 9ajili Platform is strictly for players aged 21 and above. Age verification is enforced at registration and may be requested at any time. Underage accounts are closed immediately and winnings forfeited.
All deposits and withdrawals must be made using payment accounts registered in your own name. Third-party payments are prohibited. GCash, PayMaya, BPI, BDO, and Metrobank are all supported.
All bonuses on 9ajili are subject to wagering requirements before withdrawal. Requirements are clearly stated in each promotion's terms. Contact live chat before claiming any offer if you have questions.
All 9ajili slot and table games use independently certified Random Number Generators. Game outcomes are genuinely random and cannot be predicted or manipulated by 9ajili or any player.
Deposit limits, session reminders, self-exclusion, and cooling-off periods are all available to 9ajili players. These tools are free to use and can be activated at any time through your account or via live chat.
Now that you know the rules, you're ready to enjoy everything 9ajili has to offer. Live casino, slots, bingo, and instant GCash deposits — all in one platform built for Filipino players aged 21 and above.